Returns & Refunds

Last updated: 9 August 2026 · PRIVATE LABEL CROWN S.L.

Changed your mind

You have 30 days from delivery to return an item for a refund. It needs to be unused and in its original packaging, with everything it came with.

Write to us first — we will reply with the return address and a reference to put in the parcel. Parcels sent back without telling us take much longer to match to an order.

If the item arrived damaged or faulty

Tell us within 30 days and send a photo. If it is our problem we cover the return and either replace the item or refund it in full, whichever you prefer. You do not pay return shipping in that case.

Who pays the return postage

• Damaged, faulty or wrong item: we do.
• Changed your mind: you do, unless we agree otherwise in writing.

How long a refund takes

Once your return reaches us and we have checked it, we issue the refund within 5 working days, to the original payment method. Your bank may take a few days more to show it, and that part is out of our hands.

Cancelling before it ships

If you change your mind quickly, email us within 12 hours of ordering and we will cancel it if it has not left the warehouse. After that it is faster to accept delivery and return it.

Things we cannot take back

• Items returned without their original packaging or accessories.
• Products damaged by use, or opened personal-care items where hygiene rules apply.
• Anything sent back more than 30 days after delivery.

Getting in touch

Questions about this policy? Write to support@blarie.com. We read email monday to friday, 9:00–18:00 cet.

PRIVATE LABEL CROWN S.L. — Calle Mata Parda 13, 46184 San Antonio de Benagéber, Valencia, España